Purdys will do all we can to ensure that your order arrives in quality condition, satisfaction guaranteed! If for any reason you are dissatisfied with your Purdys purchases, please call 1-888-478-7397 or email sales@purdys.com within 15 days of delivery and we will promptly replace your order to your satisfaction.


Shipping information

All our orders are shipped from our warehouse in Vancouver, British Columbia. New Reduced Canadian Shipping Rates! During the summer months, we are offering a discounted Express Shipping rate of $18 (regular price $27) and a special rate of $12 for shipments within BC. To preserve quality all orders are shipped Express during the summer months or if daytime temperatures are expected to exceed 23C (75F).

Please note that we are unable to accept product returns.

Get it for Mother's Day! Order by...

  Standard Express Priority
British Columbia May 1 May 2 May 4
Alberta, Saskatchewan, Manitoba
(Major Centres)
April 28 May 1 May 4
Ontario & All other provinces
(Major Centres)
April 27 May 1 May 4
All other provinces
(Non Major Centres)
April 26

May 1

May 2
All provinces
(Remote Locations)
April 25 April 28 May 1
United States April 28 May 2 --

Shipping options & rates

  Rate Order Total Order Arrival
(Business Days)
Standard* $10 Any Amount 1 - 12 within Canada
1 - 5 within BC
1 - 2 Greater Vancouver
Express $27 up to $500** 1 - 5
US Standard $14 Any Amount 5 - 10 (No PO boxes)
International ***   Up to 14 days for most deliveries

*For orders shipped to remote or rural areas please allow additional time for orders to arrive.
Shipping rates to these areas may be higher and will be calculated during checkout. These prices are based on our cost.

**Shipping rates for Express orders over $500 will be calculated during checkout based on our cost.  Shipping rates for Priority will be calculated during checkout based on our cost. 

***International shipping rates vary based on destination and value and will be calculated during checkout.
Purdys Chocolatier is not responsible for the collection or payment of duties or taxes. The receiver is responsible for the payment of any duties or taxes issued by the destination country. This amount varies from country to country.
For worldwide shipping rates, please call 1-888-478-7397.

Shipping rates are applied to each delivery location.

Large corporate orders?

Do you have a large order with over 20 different address or more? If so, we can help!