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Shipping Information

IMPORTANT

Please note that due to a possible mail disruption, we will ship only with courier and alternative services starting June 23, 2016. As couriers are unable to deliver to PO boxes, please provide us with a physical street address when placing your order. We apologize for any inconvenience and thank you for your understanding.

OUR GUARANTEE

Purdys will do all we can to ensure that your order arrives in quality condition, satisfaction guaranteed! If for any reason you are dissatisfied with your Purdys purchases, please call 1-888-478-7397 or email sales@purdys.com within 15 days of delivery and we will promptly replace your order to your satisfaction.



Shipping information

All our orders are shipped from our warehouse in Vancouver, British Columbia. We ship on weekdays only and are unable to deliver on weekends or holidays. New Reduced Canadian Shipping Rates! During the summer months, we are offering a discounted Express Shipping rate of $18 (regular price $27) and a special rate of $12 for shipments within BC. To preserve quality all orders are shipped Express during the summer months or if daytime temperatures are expected to exceed 23C (75F).

Please note that we are unable to accept product returns.



Shipping options & rates

 RateOrder TotalOrder Arrival (Business Days)
Standard*
Currently Not Available
$10 Any Amount 1 - 12 within Canada
1 - 5 within BC
1 - 2 Greater Vancouver
BC - Summer Express* $27 $12 Any Amount 1 - 5 within BC
1 - 2 Greater Vancouver
Canada Other - Summer Express** $27 $18 up to $500** 1 - 5 within Canada *outside of BC
US Summer $18 Any Amount 5 - 10 (No PO boxes)
International ***   Up to 14 days for most deliveries

*For orders shipped to remote or rural areas please allow additional time for orders to arrive.
Shipping rates to these areas may be higher and will be calculated during checkout. These prices are based on our cost.

**Shipping rates for Express orders over $500 will be calculated during checkout based on our cost. Shipping rates for Priority will be calculated during checkout based on our cost.

***International shipping rates vary based on destination and value and will be calculated during checkout.
Purdys Chocolatier is not responsible for the collection or payment of duties or taxes. The receiver is responsible for the payment of any duties or taxes issued by the destination country. This amount varies from country to country.
For worldwide shipping rates, please call 1-888-478-7397.

Shipping rates are applied to each delivery location.



Large corporate orders?

Do you have a large order with over 20 different address or more? If so, we can help!