Get them their favourite chocolates, every time.
- Instantly delivered via email or text message
- Redeemable online or in any Purdys shop
- Upload a favourite photo or pick from one of our designs
Check gift card balance
To check your current gift card balance, enter your Purdys gift card number at right, then click the Submit button. Your 19-digit gift card number is located on the back of your card, just below the barcode. Use numbers only – no spaces, dashes etc.
Q: How long does it take to receive an e-gift card?
Most e-gift cards are delivered within 5 minutes of placing the order. However, email carriers and other issues can cause delays. If an e-gift card is not received within 4 hours, please contact firstname.lastname@example.org or call 1.855.908.3578.
If you sent the gift card to another person, you will get a confirmation email (but not the email with the virtual gift card link). If you would like to resend the email to the recipient, you’ll find instructions in the confirmation email.
Q: How do I use an e-gift card?
When you or your recipient receives the email with the link to the e-gift card, click the link to view the card. To redeem in shop, you can either print the e-gift card or open it on your mobile phone and show it at checkout. To redeem online, enter the gift card number and PIN at checkout.
Q: How long does it take to receive a physical gift card?
Gift card orders generally ship within 1-2 business days and you’ll receive a shipping email when your order has been sent. Delivery times are as follows:
Standard ($5.29): 5-7 business days
Expedited ($18.29): 2-3 business days
Expedited shipments include tracking so delivery status can be checked online.
Q: How do I check my gift card balance?
You can check the balance of a gift card online or in any Purdys shop.
Q: Can I use my gift card online and in-shop?
Yes, your gift card can be redeemed online or in any of our shops across Canada. Physical gift cards must be present at the time of purchase.
Q: Do gift cards expire or incur service fees?
Purdys gift cards never expire and there are no activation, service or inactivity fees.
Q: What amount can I put on a gift card?
You can load anywhere between $10 and $500 on an e-gift card and anywhere between $25 and $500 on a physical gift card. In shops, you can load anywhere between $5 and $500 on a physical gift card.
Q: If a gift card is lost or stolen, can it be replaced?
Lost or stolen gift cards cannot be replaced. Please treat your gift card like cash.
Q: Where can I find the full terms and conditions for Purdys gift cards?
Full terms and conditions are available here.