FREE shipping on orders $49+. Details

Shipping & Gift Guarantee

We craft some pretty awesome chocolates at Purdys Chocolatier, all made with 100% sustainable cocoa, expertly selected ingredients and lots of love. We’re also pros at shipping chocolates—and delivering an exceptional gifting experience.

Most of our orders only take 1-2 business days to process and ship out. We’ve listed typical delivery times below.

We ship within Canada, to the United States and to many other countries around the world.

We offer a few types of shipping options: standard, express and priority (availability depends on where you’re located) so your gifts can arrive when you need them to. You can also request that your order be shipped on a specific date at a later time.

Purdys Gift Guarantee

We take great care to ensure your gifts arrive in perfect condition (as if you'd delivered them yourself).

If there are any issues with your order, please call 1.888.478.7397 or email sales@purdys.com within 15 days of delivery.

Advent Calendar Order Deadlines
Province/territoryStandardExpressPriority
British ColumbiaNov 27Nov 28Nov 29
Alberta, Saskatchewan, Manitoba (major centres)Nov 24Nov 27Nov 28
Ontario & all other provinces (major centres)Nov 23Nov 24Nov 27
All other provinces (non-major centres)Nov 20Nov 23Nov 24
All provinces (isolated and rural areas)Nov 13Nov 20Nov 21
United StatesNov 20Nov 21-
Christmas Order Deadlines
Province/territoryStandardExpressPriority
British ColumbiaDec 18Dec 19Dec 20
Alberta, Saskatchewan, Manitoba (major centres)Dec 18Dec 19Dec 19
Ontario & all other provinces (major centres)Dec 15Dec 18Dec 19
All other provinces (non-major centres)Dec 11Dec 15Dec 18
All provinces (isolated and rural areas)Dec 5Dec 12Dec 12
United StatesDec 18Dec 19-
Shipping within Canada

Orders are shipped Standard unless you opt for Express or Priority shipping. Any applicable taxes are applied at checkout. Taxes are calculated according to the destination (i.e. the province or territory where you are sending your gifts).

Shipping is calculated per shipment (one order to a single address). For orders with multiple shipments, shipping is calculated for each shipment depending on the destination.

Canada Shipping Rates

MethodProduct TotalRateDelivery
StandardUp to $49$101-2 business days (Vancouver area)
1-5 business day (BC)
5-12 business days (rest of Canada)
$49 and upFREE
Shipping rates to Nunavut or other remote or rural areas may be higher and will be calculated during checkout based on our cost. These orders may also take longer to arrive.
ExpressUp to $500$271-5 business days
$500 and upCalculated at checkout
PriorityAny amountCalculated at checkout1-3 business days

FREE Shipping on Orders $49 and Up Merchandise total must be $49 or more per individual address, after discounts and before taxes. Offer limited to online orders on purdys.com shipped Standard Post within Canada. Orders must meet Canada Post size and weight requirements. Orders under $49 sent via Standard Post within Canada are $10.

Lots of gifts to send?

Simply send us your list and we’ll get your order ready and ship your gifts to each recipient. Call 1.888.478.7397 (toll-free) or email sales@purdys.com for assistance.

Shipping to the USA

Orders sent to the USA are shipped by Fedex Standard. We cannot ship to PO boxes, or APO/FPO addresses. Shipping is calculated per shipment (one order to a single address). For orders with multiple shipments, shipping is calculated for each shipment depending on the destination.

USA Shipping Rates

MethodRateDelivery
Standard$145-10 business days
International Shipping

International orders are shipped by air mail. Shipping rates vary by destination. For costs and information on destinations that we ship to. please contact us at 1.888.478.7397.

Orders shipped outside of Canada are not charged Canadian taxes; however, all orders pass through customs and are subject to import duties, taxes, and custom processing fees. A customs invoice will arrive with your parcel or may follow in the mail. Recipients are responsible for paying these additional fees.

Purdys Chocolatier is unable to provide estimates for customs fees. Check with your local customs office for more information.

International Shipping Rates

MethodRateDelivery
Air MailCalculated at checkout1-3 weeks for most shipments

Order Cancellation & Changes

We do not normally accept order cancellations or changes once an order has been processed. If you have a question about your order, please contact us at 1.888.478.7397 and quote your order number.

Order Tracking

When your order is shipped, we’ll send you a tracking email.