Shipping & Gift Guarantee
We craft some pretty awesome chocolates at Purdys Chocolatier, all made with 100% sustainable cocoa, expertly selected ingredients and lots of love. We’re also pros at shipping chocolates—and delivering an exceptional gifting experience.
Most of our orders only take 1-2 business days to process and ship out. We’ve listed typical delivery times below.
We ship within Canada, to the United States and to many other countries around the world.
We offer a few types of shipping options: standard, express and priority (availability depends on where you’re located) so your gifts can arrive when you need them to. You can also request that your order be shipped on a specific date at a later time.
We take great care to ensure your gifts arrive in perfect condition (as if you'd delivered them yourself).
Easter Order Deadlines
|British Columbia||Mar 25||Mar 26||Mar 27|
|Alberta, Saskatchewan, Manitoba (major centres)||Mar 25||Mar 26||Mar 27|
|Ontario & all other provinces (major centres)||Mar 24||Mar 25||Mar 27|
|All other provinces (non-major centres)||Mar 20||Mar 25||Mar 26|
|All provinces (isolated and rural areas)||Mar 12||Mar 20||Mar 21|
|United States||Mar 25||Mar 26||-|
Shipping within Canada
Orders are shipped Standard unless you opt for Express or Priority shipping. Any applicable taxes are applied at checkout. Taxes are calculated according to the destination (i.e. the province or territory where you are sending your gifts).
Shipping is calculated per shipment (one order to a single address). For orders with multiple shipments, shipping is calculated for each shipment depending on the destination.
Canada Shipping Rates
|Standard||Up to $79||$10||1-2 business days (Vancouver area)|
1-5 business day (BC)
5-12 business days (rest of Canada)
|$79 and up||FREE|
|Shipping rates to Nunavut or other remote or rural areas may be higher and will be calculated during checkout based on our cost. These orders may also take longer to arrive.|
|Express||Up to $500||$27||1-5 business days|
|$500 and up||Calculated at checkout|
|Priority||Any amount||Calculated at checkout||1-3 business days|
FREE Shipping on Orders $79 and Up Merchandise total must be $79 or more per individual address, after discounts and before taxes. Offer limited to online orders on purdys.com shipped Standard Post within Canada. Orders must meet Canada Post size and weight requirements. Orders under $79 sent via Standard Post within Canada are $10.
Simply send us your list and we’ll get your order ready and ship your gifts to each recipient. Call 1.888.478.7397 (toll-free) or email firstname.lastname@example.org for assistance. Depending on order size, please allow 4-5 business days for us to process and ship your order.
Shipping to the USA
Orders sent to the USA are shipped by Fedex Standard. We cannot ship to PO boxes, or APO/FPO addresses. Shipping is calculated per shipment (one order to a single address). For orders with multiple shipments, shipping is calculated for each shipment depending on the destination.
USA Shipping Rates
|Standard||$14||5-10 business days|
International orders are shipped by air mail. Shipping rates vary by destination. For costs and information on destinations that we ship to. please contact us at 1.888.478.7397.
Orders shipped outside of Canada are not charged Canadian taxes; however, all orders pass through customs and are subject to import duties, taxes, and custom processing fees. A customs invoice will arrive with your parcel or may follow in the mail. Recipients are responsible for paying these additional fees.
Purdys Chocolatier is unable to provide estimates for customs fees. Check with your local customs office for more information.
International Shipping Rates
|Air Mail||Calculated at checkout||1-3 weeks for most shipments|
Order Cancellation & Changes
We do not normally accept order cancellations or changes once an order has been processed. If you have a question about your order, please contact us at 1.888.478.7397 and quote your order number.
When your order is shipped, we’ll send you a tracking email.