FREE shipping on deliveries $79+. Details

E-gift cards available online. Send one now

SearchClose

Shipping & Gift Guarantee

We ship within Canada, to the United States and to many other countries around the world. Orders are shipped Standard unless you opt for Express or Priority shipping.

If you'd like us to hold your order for a future delivery date, add a Delivery Date Request at checkout specifying approximately when you'd like your order to arrive.

Purdys Gift Guarantee

We guarantee the quality of our products and take great care to ensure your gifts arrive in perfect condition (as if you'd delivered them yourself).

If your order is incorrect or damaged in any way, please call 1.888.478.7397 ext 4 or email sales@purdys.com within 15 days of delivery and we will promptly send a replacement. We do not accept returns.

Lunar New Year Shipping Deadlines
 StandardExpressPriority
CanadaBritish Columbia & Ontario
Jan 29

Jan 30

Jan 31
Other provinces (major urban centres)
Other provinces (non-major urban centres)Jan 27Jan 28Jan 30
Northern & remote areasJan 16Jan 24Jan 24
United StatesAll locationsJan 28Jan 29 (latest 2pm)-

Valentine's Day Shipping Deadlines
 StandardExpressPriority
CanadaBritish Columbia & Ontario
Feb 7

Feb 10

Feb 11
Other provinces (major urban centres)
Other provinces (non-major urban centres)Feb 5Feb 7Feb 10
Northern & remote areasJan 27Feb 4Feb 4
United StatesAll locationsFeb 5 (latest 2pm)Feb 8 (latest 2pm)Feb 11

Shipping within Canada

Shipping is calculated per delivery (shipment to a single address). For orders with multiple deliveries, shipping is calculated for each delivery depending on the destination. Applicable taxes are applied at checkout. Taxes are calculated according to the destination (i.e. the province or territory where you are sending your gifts).

Canada Shipping Rates

MethodProduct TotalRateExpected Delivery
StandardUp to $79$101-2 business days (Vancouver area)
1-5 business days (BC)
5-12 business days (rest of Canada)
$79 and upFREE
ExpressAny amount$172-5 business days
PriorityUp to $500$221-3 business days
$500 and upCalculated at checkout
Above rates exclude Nunavut; shipping rates to Nunavut start at $15 and will be calculated during checkout based on our cost.
Deliveries to remote or rural areas may take longer to arrive.

FREE Shipping on Deliveries $79 and Up Merchandise total must be $79 or more per individual address, after discounts and before taxes. Offer limited to online and phone orders through 1.888.478.7397 ext 4 shipped Standard within Canada. Purchase amounts under $79 sent via Standard within Canada are $10.


Lots of gifts to send?

Simply send us your list and we’ll get your order ready and ship your gifts to each recipient. Call 1.888.478.7397 ext 4 (toll-free) or email sales@purdys.com for assistance.

Shipping to the USA

Orders sent to the USA are shipped by Fedex Standard. We cannot ship to PO boxes, or APO/FPO addresses. Shipping is calculated per delivery (shipment to a single address). For orders with multiple deliveries, shipping is calculated for each delivery depending on the destination.

USA Shipping Rates

MethodRateDelivery
Standard$145-10 business days
International Shipping

International orders are shipped by air mail. Shipping rates vary by destination. For costs and information on destinations that we ship to, please contact us at 1.888.478.7397 ext 4.

Orders shipped outside of Canada are not charged Canadian taxes; however, all orders pass through customs and are subject to import duties, taxes, and custom processing fees. A customs invoice will arrive with your parcel or may follow in the mail. Recipients are responsible for paying these additional fees.

Purdys Chocolatier is unable to provide estimates for customs fees. Check with your local customs office for more information.

International Shipping Rates

MethodRateDelivery
Air MailCalculated at checkout1-3 weeks for most shipments

Order Cancellation & Changes

We do not normally accept order cancellations or changes once an order has been processed. If you have a question about your order, please contact us at 1.888.478.7397 ext 4 and quote your order number.

Order Tracking

When your order is shipped, we’ll send you a tracking email.