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Seasonal Roles

Our team grows seasonally to serve our peak times. As well as retail seasonal hires, we hire roles in production, fulfilment and customer service.

Our busiest time of year runs from Christmas to Easter and in order to prepare for these peaks we hire in advance and provide a set timeframe for the positions. Seasonal positions are detailed below.

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Seasonal Roles
Customer Service And Fulfilment

Customer Service & Fulfilment

We hire a team of customer service representatives (CSRs) to support our Group Purchasing, Fundraising and ecommerce ordering. We also hire team members to fulfil and dispatch these orders.

Casual General Help

Casual General Help
(Production & Warehouse)

This role supports production and warehousing operations, ranging from making and hand-finishing our chocolate products to packing and shipping them.

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Seasonal Retail Connoisseurs

Seasonal Retail Connoisseurs

Our seasonal Chocolate Connoisseurs are involved in all areas of the shop, which might include customer service and sales, ice cream sales, wrapping gift boxes and stocking chocolates.

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Seasonal Hiring Timeline
  • July
    Casual General Help hiring begins
  • August
    Customer Service hiring begins
  • September
    Customer Service hiring complete; Seasonal Retail Connoisseur hiring begins
  • October
    Fulfilment hiring begins
  • November
    Casual General Help hiring complete; Seasonal Retail Connoisseur hiring ends
  • December
    Fulfilment hiring complete

July
Casual General Help hiring begins

August
Customer Service hiring begins

September
Customer Service hiring complete; Seasonal Retail Connoisseur hiring begins

October
Fulfilment hiring begins

November
Casual General Help hiring complete; Seasonal Retail Connoisseur hiring ends

December
Fulfilment hiring complete